Processing from our warehouse usually takes 1 business day but could be a little longer if your order is placed on the weekend or on public holidays. We will notify you via email the minute your hair has shipped with a tracking number.
For orders over $100 in the US, we provide free shipping. For anything below $100, a flat fee of $25 is charged for shipping. Our carriers are DHL or Fedex. Please note we do not ship to freight forwarding addresses.
AUTHORITY TO LEAVE IN SAFE PLACE
Please ensure you provide a delivery address that is open during business hours to your parcel is delivered safely. You can let the carrier know if you would like the parcel kept in a safe place. However, Foxy Hair is not responsible for any lost or stolen parcels once they have been delivered.
TAXES & DUTIES
Please note, for all international orders - you will be responsible for any taxes and duties upon delivery.
Shipments failed to be claimed or rejected by the customer for any reason will be returned to Foxy Har. A $25.00 return fee will be charged and the remaining amount will be refunded in the form of a Foxy Hair Gift Card.